Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the EaseTech website (easetech.co.nz) or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Services

EaseTech Limited provides business automation and digital transformation services, including:

• Business process automation consulting
• Digital transformation strategy
• Free business process audits
• Custom automation solutions
• Educational content and resources through our website and newsletter
• Product demonstrations and consultations

3. Eligibility

Our services are intended for business use by individuals who are at least 18 years old and have the legal capacity to enter into contracts. By using our services, you represent and warrant that you meet these requirements.

4. User Responsibilities

4.1 Permitted Use

You may use our services for legitimate business purposes only. You agree to:

• Provide accurate and complete information when requested
• Maintain the confidentiality of any login credentials
• Use our services in compliance with applicable laws and regulations
• Respect intellectual property rights

4.2 Prohibited Use

You agree not to:

• Use our services for any unlawful or fraudulent purposes
• Attempt to gain unauthorized access to our systems or data
• Distribute malware, viruses, or other harmful code
• Spam, harass, or send unsolicited communications
• Violate the rights of others or any applicable laws
• Reverse engineer, decompile, or disassemble our software

5. Intellectual Property

5.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of EaseTech Limited or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without explicit written permission.

5.2 User Content

You retain ownership of any content you provide to us. However, by submitting content through our contact forms, surveys, or other channels, you grant us a non-exclusive, royalty-free license to use, modify, and display such content for the purpose of providing our services and improving our offerings.

6. Service Availability

While we strive to maintain high availability, we do not guarantee that our website or services will be available at all times. We may experience downtime due to maintenance, updates, or technical issues. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Third-Party Services

Our website may integrate with third-party services such as Cal.com for scheduling and analytics services. These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the practices or content of these third-party services.

9. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free service
• Accuracy or completeness of content

10. Limitation of Liability

To the maximum extent permitted by law, EaseTech Limited and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of our services.

In any case, our total liability to you for all damages shall not exceed the amount you have paid us for our services in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless EaseTech Limited and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

12. Termination

We may terminate or suspend your access to our services at any time, with or without cause and with or without notice. You may also terminate your use of our services at any time. Upon termination, your right to use our services will cease immediately.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of New Zealand.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

16. Contact Information